About Us

IOS Staffing Services has grown to be the largest specialized staffing business in North America

Founded in 1983, Insurance Overload Services has evolved to become IOS Staffing Services, as we began adding competency in areas beyond the insurance industry.

We are specialists in accurately assessing hiring needs and providing temporary resources, payroll options, temp-to-hire, and direct hire staffing. As career industry professionals we have the knowledge to accurately fill the staffing needs or our clients. We specialize in matching the right employee to the business and culture of the hiring organization. IOS’ services are available nationwide and our team of recruiters staff for all lines and occupations in the insurance industry as well as related Office Professional, Legal, Compliance, HR, Healthcare, Operations and Accounting roles, just to name a few.

The demand for industry specific technical skills is the strongest it has ever been. Whether you are a client in need of flexible staffing solutions, or a vendor looking for a true partner, allow IOS to demonstrate our understanding of staffing partnerships.

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Meet Our Team


National Recruiting Director

Rachel Cavazos-Bean
Direct Line: (972) 246-5163 | Office: (800) 942-9596 | rcavazos@iosstaffing.com

Rachel Cavazos-Bean is National Director of Recruiting at IOS Staffing Services. Rachel started her career in the Insurance industry in 1984. She joined Amerisure Insurance Company, entering the company from a “school to work program” which prepared students entering the job market and giving them a career path. Rachel’s first role with them was as a clerk which allowed her the opportunity to learn the insurance business from the ground up. She quickly advanced through the ranks to Assistant Manager of Customer Service Representatives.

Recognizing the many entities of the Insurance world, Rachel realized she desired a position that would connect her to people, while making a difference in their lives. In 2000 she joined Insurance Overload Services (now IOS Staffing Services) as a Recruiter. Recruitment and mentoring continue to be Rachel’s true calling and passion. She is also highly skilled in Account Management and Cross-Selling.

Rachel successfully leads IOS’s national recruiting team and is looking forward to continuing her career with IOS Staffing Services.

Sales Manager

Abby Redmon
Office: (855) 382-9596 | aredmon@iosstaffing.com

Abby is Senior Business Development Manager at IOS Staffing. Abby’s has been in the staffing industry for the last several years with managing a book of business ranging up to 6 million dollars. Abby combined knowledge of account management and sales has been recognized by her peers and clients throughout her sales endeavor by being named the top sales and Circle of Excellence. Abby’s leadership and work ethic doesn’t go unrecognized! Abby is a dynamic and professional Business Leader with extensive staffing management experience and proven track record of driving results across all service lines that complement and align with regional marketing strategies.

Abby is experienced in performing comprehensive due-diligence and holding teams accountable to results, naturally collaborative and committed to integrity Abby has worked in the past as a Customer Service manager and a Sales Manager which allows her too clearly and persuasively communicate sales strategies to multiple levels across the organization. Abby’s keen ability to recognize and analyze sales trends and industry variables to capture additional market share when collaborating and strategizing with clients. Abby is very passionate about her position and being able to put people to work! Abby joined IOS Staffing two years ago.

Abby loves giving back to the community with working with Relay for Life, Meals on Wheels and the Special Olympics. Abby graduated from Southwest Texas State and also holds her Insurance license Group 1 and Property and Casualty License.

Area Manager

Annette Grace

Annette joined IOS in 1998 as the Seattle area Branch Manager. As Branch Manager, Annette was responsible for sales, marketing, full life cycle recruitment, and staff development. During Annette’s tenure as Branch Manager, she led a very successful team consistently achieving and exceeding revenue goals. For the past several years, Annette’s focus has shifted to full life cycle recruitment. Annette has a proven track record of locating, identifying and closing top candidate talent Annette always use a collaborative approach and demonstrate a commitment for exceeding client’s expectations.

Annette serves on The Board of Directors for several organizations throughout the Pacific NW and the Seattle area. She is a Lay Counselor and Mentor, where she supports and mentors young women and teens.

Recruiting Operations Specialist

Lateesha Thompson

My name is Lateesha Thompson and I work in the Philadelphia, PA office. Working in the staffing industry for 12 years, I have gained extensive experience in Recruiting, administration and client and staff management. As a seasoned Recruiting Operations Specialist, I am passionate about helping others. Whether it is clients looking for new employees, or employees looking to advance their career, I am always eager to meet the needs of our clients and staff.

IOS is powered by Flex Employee Services, A River Capital Group Entity. Flex Employee Services, founded in 2015, was created for the purpose of purchasing a handful of Staffing and Staffing Related entities from one Seller. Since then we have grown the entity with both additional acquisitions and organic growth. Flex Employee Services receives 100% of it’s funding from a Partnership with River Capital Group. We have endeavored to grow our business by attracting the Best In Class team of Staffing And Staffing Related professionals in the Human Capital Management Industry. Flex has its corporate offices in NYC and through its subsidiaries has offices Nationwide and is actively seeking opportunities to grow it’s team at each Subsidiary while actively seeking acquisition and partnership transactions.